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I have a message indicating that my certificate is expired or revoked

Those message don't states that your subscription is the issue, your digital signature certificate validity date is different than your subscription, it is then possible to have those message ...

I cannot Copy/Paste my digital signature password on the Entrust Client login window (Or use ...

Natively, Entrust doesn't allow the feature to copy/paste your password into the login window. Notarius recommend that you type manually your digital signature password as it is your digital identity ...

How to encrypt a file for a notaries, surveyors and land surveyors (p7m file)

For historical reasons, the subscriptions for notaries, surveyors and land surveyors includes the encryption feature. The below process requires that the recipient of the file has also this feature for ...

Update of my digital certificate - CertifiO Desktop

Important: Updates to your digital signature certificate (.EPF file) are required periodically to ensure that it remains secure and valid. This procedure can be completed by logging to the certificate ...

CertifiO Manager - Release notes

CertifiO Manager 2.2.4 (May 14th 2024) Enhancements Update of embedded JAVA libraries used by CertifiO Manager. Certifio Manager is able to detect the future Entrust Client ...

What personal information is transmitted to Notarius when I sign in ConsignO Desktop?

When you sign with your CertifiO digital signature in ConsignO Desktop, no information related to your electronic documents is communicated to Notarius (or to a third party). See the information ...

Entrust Client update

To download the latest version of the Entrust Client, click HERE It is REQUIRED to update to this version to support more seamlessly digital signatures issued by Notarius in the ...

CFM update

Update of my digital certificate

Select the type of digital signature to update : - Certifio Desktop (hosted on .epf file or token) Click here - CertifiO Cloud (hosted on the Notarius secure cloud) ...

How to decrypt a .p7m file and verify its signature?

How to decrypt a .P7M file?

Why signing with Adobe Reader or Adobe Acrobat breaks PDF/A compliance? (with workaround)

We go to great lengths to maintain PDF/A compliance throughout the signature process, taking special care of signature appearance that have transparency and making sure the text that is displayed ...

Required Software - CertifiO

To activate and use your CertifiO digital signature, a series of software tools are required and must be installed before or during the subscription process. For use in corporations where ...

How to turn off automatic updates of CertifiO Manager

WARNING: Automatic updates include security updates. CertifiO Manager uses a continuous deployment mechanism to quickly adapt to market needs, add features, fix bugs and include security updates. The automatic update ...

Proxy configuration (ConsignO Desktop and CertifiO Manager)

Summary ConsignO Desktop and CertifiO Manager both attempts to automatically discover network configuration for their external connections to our servers. In the event that this discovery isn't successful, it is ...

Firewall configuration

What information transferred, how and why? - Security considerations - Firewall configuration rules Summary To activate, use and validate Notarius’ digital signature, four outbound communication flows to Notarius’ servers must be enabled. These flows ...

Difference between signing online vs offline? (PS: online is much better)

ATTENTION! Signing online is required to ensure authenticity and long-term reliability. Consigno Desktop may notify you that "you are about to sign offline. By doing so, ConsignO Desktop ...

About digital signatures

What is a digital signature? A digital signature is an encrypted electronic signature that can guarantee the origin of an electronic document, its integrity, and its authenticity. When you manually ...

Verifying the Version Number of Your Entrust® ESP Application

Right-click on the icon that is displayed on the right-hand corner of your PC’s taskbar.Select Log In... In the Entrust Security Store Login window, click on the icon that appears in the upper-left-hand corner, ...

Can there be multiple digital signatures on a single PDF?

Yes. The PDF/A standard supports multiple signatures without impacting the document's integrity or authenticity.

Is my digital signature recognized elsewhere in Canada?

Yes. Notarius is in accordance with the criteria specified in the federal law, Personal Information Protection and Electronic Documents Act. There may also be particular provincial laws whose criteria Notarius ...

What happens if I copy and paste an image of my signature or seal on ...

In this case, the document is not digitally signed because the image is only affixed. In other words, the image is not linked in any permanent and secure way to ...

What is the legal value of my document once my digital signature is revoked or ...

No matter the reasons the digital signature certificate is no longer valid (ex.: retirement, maternity leave, unemployment), the document preserves its legal value since its authenticity is preserved; the certificate was ...

In what circumstances does a digital signature get revoked?

A digital signature can be revoked in the 2 following cases:At the request of the user, the professional association for one of its members, or the employer for one of ...

Can I digitally sign on more than one computer?

Can I sign on multiple computers ?

Can I sign a format other than PDF?

Yes. However, to ensure the long-term reliability of your documents, it is recommended that you digitally sign in PDF/A format. To do so, the PDF/A-3 format includes a feature to ...

What is the Entrust Client®?

The Entrust Client is a platform serving as a digital identity (digital certificate) management client. The Entrust® digital certificate contains a user’s personal and professional information. This platform lets the ...

I am using Adobe® and I get the message « At least one signature has ...

Your Adobe® software might not be correctly configured to validate a Notarius digital signature.

Can a digitally signed document be modified?

No. However, you can add annotations (comments) to a digitally signed document. To do so, you need a PDF editor. A signer can always restrict or disallow annotations to their documents. ...

I get the message “Validity Unknown” when I try to validate a digital signature.

If you are using Adobe® software (Reader®, Acrobat® Standard or Pro) to validate a digital signature instead of ConsignO, you need to configure your software. Please refer to the document ...

I have not used my digital signature CertifiO Desktop for a long time and it ...

When you are not using your CertifiO Desktop digital signature certificate for a long time (More than a year), you might encounter some difficulties when using it again. Here are ...

I have changed computers or would like to be able to sign from an additional ...

Recover your digital signature in just a few steps.

I want to change my password.

There are two (2) ways to change your password depending on your situation: 1. If you still have access to your .EPF file and remember your current password : ...

I get an error when I try to download or install the CertifiO Suite (digital ...

If you normally manage to install software on your workstation (because you have administrative rights), note that some configurations require that you deactivate your antivirus software, then try again. If ...

My job title has changed (for example, junior engineer to engineer); can I still use ...

No. In this case, you must replace your current corporate digital signature with a digital signature from your association. Go to our digital signature solution page, select your profession and jurisdiction in the ...

I am a member of a professional association that has not yet partnered with Notarius. ...

Yes, but you need to be aware of the differences between CertifiO for Professionals and CertifiO for Employees. The digital signature issued by Notarius not only confirms the holder’s identity, ...