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I have not used my digital signature for a long time and it is no longer working.

This situation occurs mostly in two cases:

  1. Your digital signature certificate could not be updated on time. You can remedy this situation by recovering it online here.
  2. Your subscription has ended. Instructions to get a new subscription are available here.

Details regarding the certificate update

Your digital signature certificate requires a periodic update (approximately every 2 years). This is done automatically when you use it regularly. The certificate update process requires a valid subscription. If you do not use your digital signature in the 3 months prior to the update deadline, or if the update has failed during this period, your digital signature certificate has expired and is no longer functional. Note: Notarius sends 3 email notifications in the month prior to the update deadline.