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Identity verification: what do you need to prepare? (Other countries)

1) Prepare TWO pieces of ID

They must be valid and issued by a recognized governmental entity (only original IDs are accepted).

  • The primary ID must include, in addition to a photo and signature, the first(s) & last(s) name, and the birth date
    as it appears on the subscription form.
  • The secondary ID must reasonably mention the first(s) and last(s) name.

NOTE: Given the confinement requirement related to the situation of COVID-19, we exceptionally accept identity documents with an expiration date of March 14, 2020 or after.

Canada USA Other  

ID requirements for countries other than Canada and the United States may vary based on the country of origin.
Please contact customer service for more details.

Notarius reserves the right to perform additional and subsequent checks. If you do not have the necessary pieces of ID, please contact customer service.

2) Test the readability of the pieces of ID using your camera
(use a smartphone to minimize potential technical issues)

Your identity verification is performed face-to-face with one of our agent, using the videoconferencing service Zoom.us with end-to-end encryption. Please ensure that your pieces of ID are clearly readable during the test with Zoom.

  • Smartphone: relaunch the test meeting after installing the App.
  • Windows or OS X: click on “download and run Zoom”

Launch Zoom and
test your camera

Your pieces of ID are not clearly legible?
Your organization does not allow the Zoom?
You don’t have access to a camera or smartphone?

Note: this test does not check your Internet speed. Please make sure to use a high-speed connection during your identity verification session.