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How to install CertifiO Suite

CertifiO Suite for Windows includes ConsignO Desktop and Entrust ESP (EESP).
For Mac OS, only ConsignO Desktop is included.

EESP is incompatible with ARM-based processors
(ex.: certain Microsoft Surface models). More details here.

Technical Requirements

  • Operating systems
    • Windows 10 or Windows 11 (64-bit version)  updated in the last 12 months.
      Older 32-bit versions are available, but not supported. You can find them here.
    • Mac OS updated in the last 12 months.
  • Administrative rights for the installation;
    • If you do not have admin privileges on your computer, you need to ask your IT department to do the installation.
  • The firewall and antivirus software must authorize the necessary outbound ports, as described in the article Firewall configuration, or by creating a Proxy configuration specific to your network topology
  • Internet connection;
    • It is possible to use ConsignO Desktop and CertifiO Manager in a limited fashion, without a connection to our servers, for a maximum of 30 days.

Installation

Notes related to CertifiO Manager

  • CertifiO Manager is no longer included in the CertifiO Suite and must be downloaded from the CertifiO Manager section available here: Download
  • CertifiO Manager is required to activate   your digital signature and access your online account: My Account.
  • For more details on CertifiO Manager: What is CertifiO Manager?