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Installation

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You want to sign from a computer at home? Steps to follow

You have access to your main computer You don’t have access to your main computer You have access to your main computer: Follow these steps: ...

Proxy configuration (ConsignO Desktop and CertifiO Manager)

Summary ConsignO Desktop and CertifiO Manager both attempts to automatically discover network configuration for their external connections to our servers. In the event that this discovery isn't successful, it is ...

For how long is a version of ConsignO Desktop supported?

Support of a minor version of ConsignO Desktop starts at launch and ends 12 months after the release of the following minor or major version. Maintenance releases (the third digit ...

Disable the update notification for ConsignO Desktop

ConsignO Desktop automatically display a notification when a new version is available. To deactivate this notification, two keys need to be added to the Windows' registry. Two methods can be used.Note that ...

Installation for enterprise (silent install/deployment)

WARNING: Please make sure to review the Proxy and Firewall configuration pages. (as ConsignO Desktop, CertifiO Manager and EESP needs to communicate with our servers). Each command will need to be ...

Firewall configuration

What information transferred, how and why? - Security considerations - Firewall configuration rules Summary To activate, use and validate Notarius’ digital signature, four outbound communication flows to Notarius’ servers must be enabled. These flows ...

32-bits versions of our products

ConsignO Desktop 3.7.2 and EESP 9.3 patch 200430 are the last versions that we publish in 32-bits. Future versions and patches will be published in 64-bits only. ...

How to install CertifiO Suite

CertifiO Suite for Windows includes ConsignO Desktop, Entrust ESP (EESP) and CertifiO Manager. For macOS, only ConsignO Desktop is included. EESP is incompatible with ARM-based processors (ex.: certain ...

Signature Appearances

What you should know A Signature Appearance is a visual representation of what will appear on your document when you stamp it or sign it with a visual signature. It ...

When launching ConsignO Desktop macOS, should I accept incoming connections?

If your firewall is enabled, macOS will ask you to Allow or Deny incoming network connections. ConsignO Desktop does not require nor will it accept incoming network connections, therefore you ...

I noticed that my Windows® shortcuts now appear in the My Computer view of ConsignO. ...

Yes. While ConsignO now displays all of your shortcuts from your computer directly in the My Computer view, the Favourites folder allows you to organize and create a list of ...

I have changed computers or would like to be able to sign from an additional ...

Recover your digital signature in just a few steps.

I get an error when I try to download or install the CertifiO Suite (digital ...

If you normally manage to install software on your workstation (because you have administrative rights), note that some configurations require that you deactivate your antivirus software, then try again. If ...