Support center

Find your answer by topic or keyword


CertifiO Manager Installation

IMPORTANT: A problem has been reported between CFM 2.0 and some versions of Windows 7. If you can’t complete successfully the installation, please contact our Support team to get assistance.

What is CertifiO Manager?


  • Application can be obtained from the Download page under the CertifiO Manager section. The application is NO LONGER part of the CertifiO Suite, given a different installation procedure.


  • Administration rights are not required for installation in most environments, however user will be required to install a Notarius-Certifio Manager root certificate in the user’s register during the process (Learn more).


  • Application will usually be installed under a user personal directory associated with the  %APPDATA% variable [ex: C:\Users\firstname.lastname\AppData\Roaming\Notarius\certifio-manager].



Installation, execution and update

  • If CertifiO Manager is not installed before visiting a website requesting its use, the installer automatically gives you the possibility to download it. The following window appears:

  • The user selects Download and execute CertifiO Manager.

Important: For any new update, it is possible to receive a warning notification of your anti-virus when downloading. Each company have different policies (longer or shorter) to add new software to its authorized software list. You must accept and continue downloading.


  • The user is then requested to launch the installation of the executable file. He must click on the downloaded file available in his downloading toolbar.


Google Chrome :

Firefox :

Internet Explorer :


IMPORTANT: Since version 2.0, it is required, for security reasons, to allow the installation of a Notarius-Certifio Manager root certificate in the user’s register. A warning window is then displayed. This step is required only at the first installation on a computer and not during following updates. A browser restart may be required once CertifiO Manager is installed Learn more about Notarius-CertifiO Manager root certificate.


Note: Some anti-viruses may display a window for one of the bookstores used. Access must be allowed.


CertifiO Manager should always be in operation. It is then automatically restarted when the user logs in his session. A CertifiO Manager icon appears in the taskbar.


  • In case of a problem during the installation, a warning window is displayed:

Please review the following page for more information : CertifiO Manager Troubleshooting


Important: After installing Certifio Manager, the activation window may have been closed. The user must then resume the activation with the email to go back to the password setup step.