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Notarius

CertifiO
The trusted digital signature

8 Topics Found in My account

I no longer have access to at least two authentication factors associated with my ...

Depending on your subscriptions, your Notarius account gives you secure access to an administrative portal to manage your information, your billing and your Notarius solutions (CertifiO Cloud, ConsignO Cloud Solo ...

How to log in to my online Notarius' account using my security questions?

Please note that this solution only applies to subscribers of a CertifiO Desktop digital signature (hosted on .epf file or token). If you are looking for a solution for a ...

Unsupported web browsers with "MY ACCOUNT"

If your web browser displays an error message ("This page can't be displayed") while trying to connect on "MY ACCOUNT", this one might be out of date.To permanently maintain our ...

I want to change my password.

There are two (2) ways to change your password depending on your situation: 1. If you still have access to your .EPF file and remember your current password : ...

I lost my password and/or my digital signature (.epf file).

You will need to recover your digital signature. Learn more on this process.

What happens if I miss the deadline to activate my digital signature?

Your activation codes are valid for 15 days, after which you can regenerate them for free through the activation portal once you are logged in. NOTE: You are billed for ...

I would like to bill my company. How do I do that?

Your company must first have a direct billing account with Notarius. Once an account has been opened, the option to direct bill your employer will be instantly available when you ...

My job title has changed (for example, junior engineer to engineer); can I still use ...

No. In this case, you must replace your current corporate digital signature with a digital signature from your association. Go to our digital signature solution page, select your profession and jurisdiction in the ...