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81 Topics Found in CertifiO

Identity verification using your existing digital signature

Under certain conditions, instead of verifying your identity through videoconference, you can confirm your identity with your existing digital signature for any additional signature you have applied for. Who can ...

EESP Update (Entrust Entelligence Security Provider)

CFM update

How to cancel or reschedule an online identity verification meeting ?

You do not need an identity verification meeting anymore or you desire to reschedule it? Follow the steps below. When booking your appointment, a confirmation email is sent. ...

Additional security controls we add to Zoom for ID verification sessions

The confidentiality of your pieces of ID and personal information is of the utmost importance to us. We use the Zoom video conferencing platform to conduct identity verification sessions. Here ...

How to renew my subscription with a credit card

Situation: Your subscription will soon expire or your automatic renewal failed. For security purposes, we are not entitled to gather payment information over the phone, Chat or email, everything is ...

How to encrypt a document for a notary or a land surveyor (P7M file)?

For historical reasons, subscriptions for notaries and land surveyors include an encryption certificate. The procedure below requires that you and the recipient have such a certificate in order to encrypt ...

How to renew my expired reference number ?

For safety reasons, digital signature activation codes are available up to 15 days after approval of the application. If the activation has not taken place within these 15 days, the ...

How to log in to my online Notarius' account using my security questions?

Situation: You want to log in to your online account, but you don’t have access to your digital signature certificate. During your application, you were asked to create 3 security ...

You want to sign from a computer at home? Steps to follow

You have access to your main computer You don’t have access to your main computer You have access to your main computer: Follow these steps: ...

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