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How does Notarius protect my personal information and my digital signature?

We deliver highly trusted digital identities, usually in the form of digital signatures. The assurance level of these identities being high, a lot of care (and common sense) must be ...

Where are Notarius servers and customer data located?

The location of servers and data is a concern for many customers. We are well aware of this and are taking steps to ensure that Notarius customer data and servers ...

Why an in-person identity verification process?

For your security! Notarius' digital signature confirms your identity in the digital world and carries the same legal value as your handwritten signature for all types of documents, including binding ...

Identity Verification

Identity verification and/or organization verification is at the core of CertifiO, your trusted digital signature.CertifiO for Employees et CertifiO for ProfessionalsExcept for Quebec notaries, identity verification is done by videoconference. See what you ...

Is my digital signature recognized elsewhere in Canada?

Yes. Notarius is in accordance with the criteria specified in the federal law, Personal Information Protection and Electronic Documents Act. There may also be particular provincial laws whose criteria Notarius ...

What happens if I copy and paste an image of my signature or seal on ...

In this case, the document is not digitally signed because the image is only affixed. In other words, the image is not linked in any permanent and secure way to ...

What is the legal value of my document once my digital signature is revoked or ...

No matter the reasons the digital signature certificate is no longer valid (ex.: retirement, maternity leave, unemployment), the document preserves its legal value since its authenticity is preserved; the certificate was ...

Does Notarius store copies of my documents?

No. The only information that Notarius collects and saves are certain personal and professional details of its customers that are necessary to offer the digital signature service, such as the ...

What is the legal value of my signed document once it is printed?

Regardless of the medium, what is most important is the preservation of information. In Quebec, according to An Act to Establish a Legal Framework for Information Technology, RSQ, c C-1.1, to ...

Collect personal information/consent

How does Notarius obtain my consent to collect my personal information? Notarius obtains your consent when you sign up online. By checking the relevant box to accept the terms of ...

Does Notarius have access to my credit card number?

When you pay by credit card, the information entered in your browser is sent directly to Paysafe Payments, a reliable company recognized for its online payment processing solution. The data does ...

Is it safe to pay my subscription online?

Yes, it is safe to pay your subscription online. The approach used by Notarius ensures that credit card data is transmitted directly from your browser to a certified and highly secure ...

Who has access to my security question's answers?

Please note that this solution only applies to subscribers of a CertifiO Desktop digital signature (hosted on .epf file or token). If you are looking for a solution for ...

In what circumstances does a digital signature get revoked?

A digital signature can be revoked in the 2 following cases:At the request of the user, the professional association for one of its members, or the employer for one of ...

What is a digital signature certificate and what type of information does it contain?

The digital signature certificate can be compared to a passport. It contains information that helps authenticate the signer’s identity and links them to their digital signature. All recipients can see ...

What is the information that is collected in the application process used for?

The information that you are asked to provide will authenticate should you require a recovery of your digital signature or should you lose your password. Furthermore, part of that information ...

Responsibilities of a Corporate Affiliation Verification Agent (Corpo-AVA)

The Corporate AVA shall confirm to Notarius that the applicant is employed by the company he or she is representing by responding to a confirmation email sent by Notarius.

Responsibilities of a Professional Affiliation Verification Agent (Pro-AVA)

The Professional AVA confirms to Notarius that the individual requesting a digital signature is a member in good standing with the professional association in question. To do so, the Pro-AVA shall connect ...

What is an AVA?

The acronym AVA stands for « Affiliation Verification Agent ». There are two types of AVAs:Pro-AVA: an individual mandated by a Professional Association to confirm the applicant’s status for professional digital signatures.Corpo-AVA: ...

I used to have a digital signature. What is the process to get a new ...

The sign up process for former customers is simplified, especially during your identity verification; if your subscription ended less than 12 months ago, you are able to have your identity ...

I am a member of a professional association that has not yet partnered with Notarius. ...

Yes, but you need to be aware of the differences between CertifiO for Professionals and CertifiO for Employees. The digital signature issued by Notarius not only confirms the holder’s identity, ...