Search | Notarius Support

Cancel

Notarius

Results
Activation

11 Topics

How to renew my expired reference number ?

For safety reasons, digital signature activation codes are available up to 15 days after approval of the application. If the activation has not taken place within these 15 days, the ...

I changed organizations.

Recover your digital signature in just a few steps.

Required Software - CertifiO

To activate and use your CertifiO digital signature, a series of software tools are required and must be installed before or during the subscription process. For use in corporations where ...

Installation for enterprise (silent install/deployment)

WARNING: Please make sure to review the Proxy and Firewall configuration pages. (as ConsignO Desktop, CertifiO Manager and EESP needs to communicate with our servers). CertifiO Manager silent installation CertifiO Manager ...

Who has access to my security question's answers?

No one has access to your answers. When you fill out the online subscription form, a one-way hash function is applied to each answer, thereby creating a message digest. Then, ...

I have changed computers (PC) or would like to be able to sign from an ...

Recover your digital signature in just a few steps.

I lost my password and/or my digital signature (.epf file).

You will need to recover your digital signature. Learn more on this process.

I can’t activate my digital signature.

Two common reasons:Your corporate firewall blocks communications to our servers. Ask your technical support team to consult our Firewall configuration article to troubleshoot the issue.CertifiO Manager is not installed or ...

I get an error when I try to download or install the CertifiO Suite (digital ...

If you normally manage to install software on your workstation (because you have administrative rights), note that some configurations require that you deactivate your antivirus software, then try again. If ...

What happens if I miss the deadline to activate my digital signature?

Your activation codes are valid for 15 days, after which you can regenerate them for free through the activation portal once you are logged in. NOTE: You are billed for ...

Responsibilities of a Corporate Affiliation Verification Agent (Corpo-AVA)

The Corporate AVA shall confirm to Notarius that the applicant is employed by the company he or she is representing by responding to a confirmation email sent by Notarius.