I have a message indicating that my certificate is expired or revoked

Those message don’t states that your subscription is the issue, your digital signature certificate validity date is different than your subscription, it is then possible to have those message with an active subscription.

3 possible scenarios for those error messages

You are using an older copy of your digital signature certificate

Warning: Saving a copy of your digital signature (.epf file) on multiple computers can be risky since it will be updated on one computer only (not necessarily the main one that you use). As a result, it may no longer function on your other computers unless the updated file is copied manually on all of them following an update.

The best way is to find all of your .epf file on your workstation, keep the most recent and delete all the others
Consult our help page on how to locate and log into your .EPF file

You haven’t used your digital certificate for a long time

If you haven’t used your digital signature for more than a year, our system will deactivate it for security purposes, please contact our tehnical support to reactivate it

Your digital signature subscription is expired or revoked

Please log into your Notarius account to check the status of your subscription and perform a recover if necessary

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