Support center

Company change - How to proceed

Notes:
• Before you begin, make sure your digital signature subscription is active. If your digital signature subscription has expired, you must, for security reasons, subscribe again
• If you are subscriber of a CertifiO for Employees signature, please note that your former employer needs to cancel your subscription. You’ll then need to submit a new application using your new email address.

Prerequisites

• Administrative rights on your new or additional computer
• The signature appearances files you want to use (Help page to find them:
  Where to find a copy of my signature appearances on my computer?
  )

When changing company, you will need to follow 3 simple steps:

1. Update your contact information
   • New company means new email and maybe phone. First step, update your contact information if any of those changed
     • Help page:
       How to update my contact information from my Notarius Account
2. Update your billing information
   • If you were paying by credit card, you can skip this step
   • If your previous company was paying for you, you might need to update your billing information
     • Help page:
3. Configure your new company computer and recover your digital signature if necessary
   • With a new company, often comes a new computer. Last step, configure your new computer and recover your signature.
     • Help page:
       Configure your computer to digitally sign