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Acrobat Reader DC displays an "Incorrect setting" encryption error message when signing a PDF document

Due to an incompatibility between Acrobat Reader DC 64-bit and Entrust, you may receive an error message when using your digital signature. The problem is caused by Entrust which ...

Why signing with Adobe Reader or Adobe Acrobat breaks PDF/A compliance? (with workaround)

We go to great lengths to maintain PDF/A compliance throughout the signature process, taking special care of signature appearance that have transparency and making sure the text that is displayed ...

Why is Adobe indicating that my signature is invalid?

Adobe is a popular third-part software editor used to view PDF documents and including a function to validate digital signatures. As any third-part software, Adobe Reader can require a configuration ...

Required Software - CertifiO

To activate and use your CertifiO digital signature, a series of software tools are required and must be installed before or during the subscription process. For use in corporations where ...

How to configure Adobe Acrobat to validate signatures

Depending on your Professional Association, your Certificate Authority might be Centre de Certification du Québec, AC1 ...

Verifying the Version Number of Your Entrust® ESP Application

Right-click on the icon that is displayed on the right-hand corner of your PC’s taskbar.Select Log In... In the Entrust Security Store Login window, click on the icon that appears in the upper-left-hand corner, ...

What is Entrust®?

Entrust® Entelligence Security Provider (EESP) is a platform serving as a digital identity (digital certificate) management client. The Entrust® digital certificate contains a user’s personal and professional information. This platform ...

I am using Adobe® and I get the message « At least one signature has ...

Your Adobe® software might not be correctly configured to validate a Notarius digital signature.

I get the message “Validity Unknown” when I try to validate a digital signature.

If you are using Adobe® software (Reader®, Acrobat® Standard or Pro) to validate a digital signature instead of ConsignO, you need to configure your software. Please refer to the document ...