Support center

Digital Signature FAQ - Most frequent technical problems

List of the most frequently submitted technical questions to our customer service.

1. I changed organizations and/or companies
2. I changed computers or I would like to sign on an additional computer
3. I lost my password and/or my digital signature (.epf file)
4. I received a notification saying that my digital signature needs to be updated/is no longer functional
5. I received a notification from Entrust requesting an authorization code to recover my signature
6. Technical recommendations for installing the CertifiO Suite

 
Your situation is not covered here? Try using the search box on the top right; the answer to most questions can be found there.

Additional lists of most frequently submitted technical questions:
ConsignO Cloud, ConsignO Desktop, Billing and Subscription.