Support center
I can’t activate my digital signature.
Please note that this solution only applies to subscribers of a CertifiO Desktop digital signature (hosted on .epf file or token). If you are looking for a solution for a CertifiO Cloud digital signature (hosted on Notarius’ secure cloud), click on this page.
Two common reasons:
- Your corporate firewall blocks communications to our servers. Ask your technical support team to consult our Firewall configuration article to troubleshoot the issue.
- CertifiO Manager is not installed or not working. Consult the troubleshooting page.