Please note that this solution only applies to subscribers of a CertifiO Desktop digital signature (hosted on .epf file or token). If you are looking for a solution for a CertifiO Cloud digital signature (hosted on Notarius’ secure cloud), click on this page.
Situation: You want to log in to your online account, but you don’t have access to your digital signature certificate.
During your application, you were asked to create 3 security questions linked to your Notarius account : Those questions will allow you to recover your digital signature online in just a few clicks.
Here’s how to proceed: