Support center

How to remove the automatic payment option from your Notarius subscription?

Here are the steps to follow in order to withdraw the direct debit option from your Notarius online account.

• Go to your account by following this link: 
  – CertifiO Desktop (hosted on .epf file or token) « Mon compte »
  – CertifiO Cloud (hosted on the Notarius secure cloud) « Mon compte »

If you have a CertifiO Desktop digital signature, you can also log in using Authentication using security questions.

• Once you gain access to your account, click on the hyperlink of your product under the “My subscriptions” tab:

• Uncheck the “From now on, I authorize Notarius to automatically charge my credit card for renewal and transaction fees, and understand I can opt out at any time through My Account.” option.

• Click on “Save changes”

You will now be notified 1 month before the annual renewal period of your online account. Need more assistance ? Contact our Customer Service team which will gladly answer all your questions : Contact us!