Support center

How to update my contact information from the self-service

Prerequisites

• An active susbcription to the digital signature CertifiO Desktop
• Access to your signature certificate on your workstation (.EPF file) or your security questions

It is NOT possible to change the email address of a digital signature CertifiO Desktop for Employee.

Steps to follow

1. Go to your account from our website
   • With your signature certificate (.EPF file), click here
   • With your security questions, click here
2. Once connected, go to the tab My Contact Information
   • Change your information
   • Click on Save changes
3. An Email will be sent to your inbox to confirm the changes in your Self-Service account.