Apple launched a new version of its OS (v 11.x) named Big Sur in November 2020. Unfortunately, incompatibilities have been noticed with ConsignO Desktop 3.8.2, which therefore also includes the CertifiO Suite.
We are currently working on a software update, but it is therefore recommended to not update on Big Sur in order to be able to take advantage of ConsignO Desktop on your current computer.
If you have already installed Big Sur and want to sign documents on your computer, we also have a workaround that allows you to use a free third-party signature software from Mac OS in 2 easy steps:
Feel free to also consult our additional help pages on this subject: