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Online identity verification - Alternatives to

If your organization does not allow the Zoom videoconferencing service but allows Skype or WebEx, online identity verification remains possible in most cases. Although Zoom offers higher security, Skype and WebEx meets our minimum requirements for secure videoconferencing sessions.

Please note that in this case, you will be responsible for setting up videoconferencing using the resources of your organization and must notify the Identity Verification Agent (AVI) at least 1 hour in advance.

The videoconference-specific link or instructions must be received by the AVI ( at least 10 minutes before the scheduled appointment.